Retail Sales Print Supervisor (Grosse Pointe, MI)

About the role

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.

Responsibilities

• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

Requirements

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objections and engaging with customers to understand their needs
• Able to collaborate and work cooperatively in a high-paced and sometimes stressful environment
• Ability to act with honesty and integrity regarding customer and business information
• Able to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Qualifications

Essential Skills And Experience:

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objections and engaging with customers to understand their needs
• Able to collaborate and work cooperatively in a high-paced and sometimes stressful environment
• Ability to act with honesty and integrity regarding customer and business information
• Able to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Skills

Not specified

Benefits

• Full-time hours
• Generous paid time off
• Career development program
• Weekly pay Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Pay

Compensation is based on qualifications and experience

Schedule

Full-time hours