Retail Sales Print Production Lead (Westminster, MD)

About the role

Print Production Leads manage and maintain the production workflow for print and are the "go-to" person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.

Responsibilities

• Manage and maintain the production workflow for print and production processes
• Collaborate with customers to help meet their print order needs
• Train and coach associates to assist in print production as needed
• Create and manage production workflow, set standards and processes for the rest of the team
• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Requirements

• Able to work a flexible schedule based on the store's needs
• Able to multi-task, prioritize and rank production steps for many jobs
• Attention to detail and keen eye for noticing quality issues (used throughout the print production process)
• Able to engage and speak to customers and understand their needs
• Able to work cooperatively in a high-paced and sometimes stressful environment
• Manage conflict in a reasonable, non-confrontational and cooperative manner
• Able to act with honesty and integrity regarding customer and business information
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher
• Able to lift and move supplies in the 10-50 pound range, stand and walk continuously

Qualifications

Essential Skills And Experience:

• Able to work a flexible schedule based on the store's needs
• Able to multi-task, prioritize and rank production steps for many jobs
• Attention to detail and keen eye for noticing quality issues (used throughout the print production process)
• Able to engage and speak to customers and understand their needs
• Able to work cooperatively in a high-paced and sometimes stressful environment
• Manage conflict in a reasonable, non-confrontational and cooperative manner
• Able to act with honesty and integrity regarding customer and business information
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher
• Able to lift and move supplies in the 10-50 pound range, stand and walk continuously

Skills

• Customer Service
• Teamwork
• Problem Solving
• Time Management
• Attention to Detail

Benefits

Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits