Retail Sales Lead Generator - Thompson Lane

About the role

Coolray Nashville is entering a new chapter with fresh leadership focused on building a supportive, respectful, and development‑rich workplace. As a Retail Sales Lead Generator, you will engage customers, promote our products and services, and help create a positive customer experience. This position is ideal for individuals who enjoy interacting with people, are motivated by incentives and commissions, and seek a rewarding opportunity in sales and customer service.

Responsibilities

• Greet customers in person, approaching the company display to encourage them to learn about Coolray’s products and services.
• Walk throughout the stores, engaging customers in conversations about their home service needs.
• Explain features and benefits of various products and services while gathering information on each customer’s individual needs.
• Schedule appointments for Sales Consultants to visit customers’ homes and provide estimates.
• Build rapport and relationships with the store’s leadership team.
• Attend required monthly meetings and trainings.
• Represent the company professionally, honestly, and ethically.

Requirements

• Prior retail experience is beneficial but not required.
• Ability to stand, walk, or sit for extended periods (4–8 hours).
• Outgoing, energetic, and self‑motivated personality.
• Excellent communication and customer service skills.
• Reliable transportation to travel to different store locations.
• Proficiency in using a smartphone for emails and texts.
• Willingness to learn about HVAC or Water Treatment products and services (experience not required).

Benefits

• Compensation: $18+ per hour plus commission, allowing earnings to increase with performance.
• Paid Time Off (PTO) and holiday pay.
• Part‑time or full‑time employment options.
• Paid training to develop skills and product knowledge.
• Health, vision, and dental insurance.
• 401(k) retirement plan with company match up to 30%.