Retail Sales Lead, Fabletics (Ross Park Mall - Pittsburgh, PA)

Job Description
TechStyle Fashion Group - Fabletics Retail is currently seeking a Full-Time Sales Lead for our Fabletics Retail Store.

About the Role

As the Sales Lead, you will provide a best-in-class retail store customer experience and support in sales and operations. Utilizing cutting-edge technology, you will enable seamless shopping experiences between our website and retail stores. You will work alongside the Store Manager, store supervisors, and a team of highly personable associates to help customers live their passions.

Responsibilities

• Embody our culture and values, providing insights to customers on how to live their passion.
• Engage customers in new and meaningful ways by providing knowledge about fabrics, features, fit, and function of our products.
• Drive customer engagement both inside and outside the store, including store events, promotions, and community projects.
• Provide training and immediate feedback on our Customer Experience Playbook and other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Work with the Store Manager to inspire associates to meet or exceed individual and team performance goals.
• Communicate inventory and training needs to the Store Manager to enhance overall customer experience.
• Maintain store merchandising guidelines that make shopping easy and add value to the customer's purchase journey.
• Participate actively to provide and nourish feedback to the Store Manager to continuously improve the business.
• Strive for excellence, meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales goals and achieve sales targets.
• Maintain all safety and security standards and identify potential issues.
• Unpack boxes for inventory as required, which may involve lifting up to 30 lbs.

Requirements

• One year minimum of work experience in a retail environment.
• Prior retail management experience is preferred.
• Knowledge and familiarity with active lifestyle choices such as yoga, cycling/spin, pilates, weight training, running, nutrition, and other healthy activities.
• Ability to socially interact with customers, employees, and business partners inside and outside the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• A high degree of comfort dealing with ambiguity and the ability to take initiative when opportunities arise.
• Familiarity with retail inventory and POS systems.
• Self-motivated, a good communicator, and an innate ability to bring the best out in others.
• The ability to multitask, set priorities, and work well under pressure.
• Flexibility in work hours, open to working evenings, weekends, and national holidays.
• Applicants must be 18 years of age or older.

Qualifications

• Must have a high school diploma or equivalent.
• Must be able to pass a background check.
• Must be able to work flexible hours, including evenings, weekends, and national holidays.

Skills

• Excellent communication skills.
• Ability to handle multiple tasks simultaneously.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Comfortable with technology and familiar with retail inventory and POS systems.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.

TechStyle Fashion Group is an Equal Opportunity Employer: M/F/PV/D (minority, female, protected veteran, disability).