Retail Sales Lead (Closer)

About the Role

Women’s Bean Project is on a mission to expand our reach and serve more women in the Denver community. As a Retail Sales Lead, you’ll play a key leadership role in our growth as we launch an exciting new retail popup at Denver International Airport. This is an opportunity to help lead and shape a new retail venture while representing a brand with a powerful purpose. You’ll be a key representative of Women’s Bean Project at our airport kiosk, introducing travelers from around the world to our products and the women whose lives they help transform. This is a 6 to 8-month contract position, with the potential for extension based on the success and continued operation of the retail venture.

Responsibilities

• Lead the retail experience: Represent Women’s Bean Project with enthusiasm while modeling excellent customer service.
• Drive sales: Engage customers, recommend products, upsell and cross-sell, and help meet or exceed sales goals.
• Lead the team: Provide day-to-day direction and support to Retail Sales Ambassadors.
• Manage scheduling: Create and maintain schedules, coordinate coverage, and address staffing needs.
• Close the kiosk: Complete the closing procedures and ensure the kiosk, POS, inventory, and merchandising are ready for business.
• Tell our story: Educate customers about our products and mission and help team members confidently share our story.
• Maintain the kiosk: Keep the space clean, organized, attractive, secure, and fully stocked.
• Collaborate: Partner with Women’s Bean Project leadership to launch, refine, and grow the retail venture.

Requirements

• Experience in retail, sales, or customer service.
• Previous leadership, supervisory, or shift lead experience preferred.
• Demonstrated ability to meet or exceed sales goals.
• Experience with scheduling, shift coverage, or daily retail operations.
• Strong customer service, communication, and relationship-building skills.
• Ability to coach and support team members.
• Strong organizational and problem-solving skills.
• Computer skills and POS system proficiency.
• Ability to successfully complete required background checks and obtain and maintain all credentials and security badges required to work at Denver International Airport.

Physical Requirements

• Able to stand for long periods of time.
• Able to safely lift and move boxes weighing up to 30 pounds.

About Women’s Bean Project

Founded in 1989, Women’s Bean Project is a Denver-based food production nonprofit organization that uses employment and workforce development to help women transform their lives. Through meaningful work, skill-building training, and supportive services, we help women build confidence, gain economic stability, and create a path toward a brighter future.