Retail Sales - Home Department - Burlington

Nordstrom is seeking a Salesperson who is passionate about fashion and styling, with the ability to cultivate and grow a customer following both digitally and in-store.

Responsibilities

• Set and achieve sales goals for both in-store and digital selling using effective selling tools (including text and social media).
• Build lasting relationships with customers and provide exceptional service tailored to their needs.
• Offer honest and confident feedback to customers about style and fit.
• Develop fashion and product expertise to enhance customer interactions.
• Collaborate with the team to maintain a customer-ready department through tasks such as filling orders, stocking, re-merchandising, price markdowns, and light cleaning.
• Grow customer relationships by opening new Nordstrom Rewards program accounts.
• Occasionally perform duties in other departments as needed.

Requirements

• Excellent communication and interpersonal skills.
• A self-motivated, goal-oriented mindset.
• Strong interest in leveraging networking and technology to drive sales.
• Ability to thrive in a team environment.
• Skill in prioritizing multiple tasks in a fast-paced setting.
• Strong organizational skills and follow-through.
• Flexibility to work a schedule based on business needs.

Physical Requirements

• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Handling bulky or awkwardly shaped items, including reaching above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Pay

The hourly pay range for this position is $15.25 - $15.25, depending on location, job-related knowledge, skills, and experience. Commission structures vary by department:

• Apparel, shoes, and accessories sales: 3% to 14.5%.
• Beauty and Men’s Fragrance sales: 3%.

This position may also be eligible for performance-based incentives or bonuses.

Benefits

• Medical, vision, and dental insurance.
• Retirement savings plans (e.g., 401k).
• Paid Time Off (PTO) accruals and holidays.
• Life insurance and disability coverage.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.

Eligibility requirements for benefits may vary based on location, job level, classification, and length of employment.

Schedule

Hours and schedule for this position will vary by week depending on business needs. Flexibility to adapt to changing demands is required.