Retail Sales Floor Support - The Summit Rack

We have multiple roles available in Sales, Cashier, Stock, and/or Fulfillment departments. You can discuss which role you’re most interested in during the interview process.

About the role

The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You’ll make the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for.

Responsibilities

• Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
• Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
• Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Work with the team to ensure the sales floor stays "runway ready" through re-merchandising and straightening throughout the day
• Assist customers with a variety of transactions through a seamless and friendly experience
• Demonstrate expertise in all technologies used in the store environment
• Defuse customer situations and provide resolutions in a timely and effective manner

Requirements

• Clear, effective communication with strong interpersonal skills
• Accountability, initiative, and a high level of ownership
• Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment
• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (for Stock Support or Fulfillment roles)
• The ability to work a flexible schedule based on business need

Pay

Pay offers are dependent on location, as well as job-related knowledge, skills, and experience.

$15.90 - $16.50 hourly

Benefits

• Medical, vision, and dental insurance
• Retirement and 401k options
• Paid time away, holidays, and PTO accruals
• Life insurance and disability
• Merchandise discount
• Employee Assistance Program (EAP) resources
• Eligibility for performance-based incentives/bonuses (requirements may apply based on location, job level, classification, and length of employment)