Retail Sales Floor Support - Southcenter Square Rack
About the role
Thriving in a fast-paced, high-energy environment, Nordstrom Rack team members continuously move and collaborate with teammates to create a welcoming and inclusive atmosphere for all customers. You'll ensure a quick and easy customer experience and keep the store clean and clutter free.
Responsibilities
- Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day
- Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
- Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
- Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
- Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer’s orders following quality, packing and shipping standards
- Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures
Requirements
- Clear, effective communication with strong interpersonal skills
- Accountability, initiative and a high level of ownership
- Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- The ability to work a flexible schedule based on business needs
- Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
- Frequent use of hands for grasping, fine manipulation, pushing and pulling
- Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
- Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
Qualifications
You own this if you have… Clear, effective communication with strong interpersonal skills, accountability, initiative and a high level of ownership, organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment, the ability to work a flexible schedule based on business needs, continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers, frequent use of hands for grasping, fine manipulation, pushing and pulling, handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds, Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
SkillsThe ability to work a flexible schedule based on business needs
Benefits
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
- 401k
- Medical/vision/dental/life/disability insurance options
- PTO accruals
- Holidays
Pay
$22.55 - $23.45 Hourly
Schedule
Flexible schedule based on business needs