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Jobs · Business Development · Texas

Retail Sales Floor Support - Bandera Pointe Rack

Nordstrom · San Antonio, TX · 2 wk ago
On-siteBusiness DevelopmentFull-time

About the role

The Retail Sales Floor Support role at Nordstrom Rack involves creating a smooth fitting room experience, motivating and inspiring others, keeping stockrooms organized, and assisting customers with transactions. This position also includes fulfilling customer orders, preparing and shipping orders, and supporting the store through various tasks.

Responsibilities

  • Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
  • Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
  • Keep the stockrooms organized and complete all inventory processes, ensuring merchandise is properly checked in and accurately ticketed
  • Work with the team to ensure the sales floor stays "runway ready" through re-merchandising and straightening throughout the day
  • Assist customers with a variety of transactions through a seamless and friendly experience
  • Demonstrate expertise in all technologies used in the store environment
  • Defuse customer situations and provide resolutions in a timely and effective manner

Stock Support and Fulfillment

  • Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
  • Fulfill customer orders in a timely manner following quality standards
  • Prepare and ship customer’s orders following quality, packing and shipping standards
  • Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
  • Aid in maintaining clean and organized selling floors and stockrooms
  • Provide general support to the store, e.g., set up special events, organize backroom, markdowns, and relocate store fixtures

Requirements

  • Clear, effective communication with strong interpersonal skills
  • Accountability, initiative and a high level of ownership
  • Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
  • The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (for Stock Support or Fulfillment roles)
  • The ability to work a flexible schedule based on business needs

Qualifications

You own this if you have…

Skills

The ideal candidate will possess the following skills:

Benefits

Nordstrom offers a comprehensive benefits package, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

To learn more about Nordstrom's benefits, visit the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Applications are accepted on an ongoing basis.

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