Retail Sales Floor Leader, Whittier, #426

Responsibilities

• Create a welcoming environment for customers by greeting, assisting, and selling.
• Provide exceptional customer service and ensure all customer needs are met.
• Manage daily store operations, including opening and closing procedures, cash handling, and POS system management.
• Achieve sales targets and maximize profitability through effective selling and merchandising.
• Partner with store support teams to increase sales and drive merchandise categories.
• Support the Store Manager in managing store expenses and budgets, including labor costs, supplies, and operational expenses.
• Utilize company tools to diagnose opportunities and develop action plans to improve store performance.
• Maintain accurate inventory levels and participate in inventory management activities.
• Train store staff, provide feedback, coach, and contribute to performance evaluations.
• Ensure all pricing, signage, and displays are correct.
• Receive regular vendor deliveries and stock the sales floor in a timely manner.

Qualifications

• 3+ years of management experience, preferably in retail or hospitality.
• Wine, spirits, and beer product knowledge is preferred.
• Full-time employment availability, including nights, weekends, and holidays.
• Understanding of regulatory requirements related to the sale of alcohol.
• Strong interpersonal skills to communicate with customers and team members.
• Strong organizational and time management skills.