Retail Sales Floor Leader, Van Nuys, #438

Responsibilities

• Create a welcoming environment for customers by greeting, assisting, and selling.
• Provide exceptional service and ensure all customer needs are met.
• Manage daily store operations, including opening and closing procedures, cash handling, and POS system management.
• Achieve sales targets and maximize profitability through effective selling and merchandising.
• Promote merchandise categories and expand markets by partnering with store support teams.
• Support the Store Manager in managing store expenses and budgets, including labor costs, supplies, and operational expenses.
• Utilize company tools to diagnose opportunities and develop action plans to improve store performance.
• Maintain accurate inventory levels and participate in inventory management activities.
• Train store staff, provide feedback, coach, and contribute to performance evaluations.
• Ensure all pricing, signage, and displays are correct at all times.
• Receive regular vendor deliveries and stock the sales floor in a timely manner.
• Control inventory stock levels and reorder as necessary within budget.
• Enforce all company policies and procedures, including health, safety, and security.
• Maintain a clean, organized, and welcoming store environment.

Qualifications

• 3+ years of management experience, preferably in retail or hospitality.
• Wine, spirits, and beer product knowledge is preferred.
• Full-time employment availability, including nights, weekends, and holidays.
• Understanding of regulatory requirements related to the sale of alcohol.
• Strong interpersonal skills to communicate confidently with customers and team members.
• Strong organizational and time management skills.
• High school diploma or equivalent education.

Skills

• Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information.
• Problem Solving & Decision Making: Use rigorous logic and methods to solve problems with effective solutions.
• Relationship Management: Build constructive and effective relationships and influence at all levels.
• Influencing & Negotiation: Present ideas and directions that lead others to action.
• Planning & Prioritization: Set objectives and goals and organize work appropriately to meet and exceed goals.

Pay

Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area. Van Nuys, CA: $21- $28.90. The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.