Retail Sales Floor Leader, Palmdale, #439

BevMo! by Gopuff is seeking a Sales Floor Leader to support the Store Manager in creating an excellent customer experience while driving sales and delivering on business goals.

Responsibilities

• Consistently create a welcoming environment for customers by greeting, assisting, and selling, as well as quickly responding to customer inquiries and needs.
• Provide strong leadership on the sales floor, ensuring all customers receive exceptional service.
• Manage day-to-day store operations, including opening and closing procedures, cash handling, and POS system management.
• Achieve sales targets and maximize profitability through effective selling, merchandising, and upselling techniques.
• Partner with store support teams to increase sales, promote merchandise categories, and expand markets.
• Support the Store Manager in managing store expenses and budgets, including labor costs, supplies, and operational expenses.
• Utilize company tools to diagnose opportunities and develop action plans to improve store performance.
• Monitor inventory levels and participate in inventory management activities to minimize out-of-stock situations and overstocking.
• Support the Store Manager in training store staff, including providing feedback, coaching, and input on performance evaluations.
• Ensure all pricing, signage, and displays are correct at all times.
• Receive vendor deliveries and stock the sales floor in a timely manner.
• Control inventory stock levels and reorder as necessary within budget.
• Enforce all company policies and procedures, including health, safety, and security.
• Maintain a clean, organized, and welcoming store environment.

Skills

• Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information to drive results.
• Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions.
• Relationship Management: Ability to build constructive and effective relationships and influence at all levels.
• Influencing and Negotiation: Can present ideas and directions that lead others to action.
• Planning and Priority Setting: Demonstrate ability to set objectives, organize work, and meet goals with strong organizational and time management skills.
• Strong listening, written, and oral communication skills.

Qualifications

• 3+ years of management experience.
• Retail or hospitality management experience (preferred).
• Wine, spirits, and beer product knowledge (preferred).
• Ability to work full-time, including nights, weekends, and holidays.
• Understanding of regulatory requirements related to the sale of alcohol.
• Strong interpersonal skills to communicate confidently with customers and team.
• High school diploma or equivalent.
• Ability to lift up to 49 pounds.

Pay

Gopuff pays employees based on market pricing and location. The pay range for Palmdale, CA is $21–$28.90 per hour. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.