Retail Sales Field Trainer

About the Role

BluFox Mobile, a Comcast XFINITY branded partner, is expanding across multiple locations. This Retail Sales Trainer position provides holistic training support for all BluFox Mobile stores, working closely with Retail Leadership and the Training Manager.

XFINITY Stores offer an interactive, immersive connected experience showcasing Comcast's products and services, including the fastest broadband speeds and personalized video, communications, and home management offerings.

Responsibilities

• Maintain an updated log of store visits and focus of each visit.
• Provide in-store support for managers not meeting predetermined metrics.
• Support short-staffed stores by acting as manager or associate.
• Maintain expert-level knowledge of client products and services.
• Travel to new locations to train employees as part of the opening team.
• Attend all client (Comcast) and BluFox training sessions (3Ts).
• Attend scheduled training meetings.
• Travel to stores to train employees on new marketing initiatives or systems.
• Develop in-store training activities.
• Work with on-site managers to uphold business standards across all locations.
• Evaluate training programs and recommend improvements.
• Enforce BluFox Mobile policies and procedures.
• Work shifts required based on business needs.
• Identify learning needs within each store.
• Develop professional, collaborative relationships with store leaders.
• Assist in educating employees on the use of the Learning Management System (Skyprep).
• Act as a subject matter expert for client products and best practices.
• Perform additional tasks related to training and improving company performance.

Requirements

• Must live within 30 miles of one of our stores.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
• Bonus pay