Retail Sales Control/ Customer Service Desk Manager

About the role

Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Sales Control/Customer Service Desk Manager to join our retail team. As part of a fast-paced, dynamic management team, you will supervise a team of associates to ensure they develop relationships with our customers so that each customer's needs are met in a quick and efficient manner.

Responsibilities

• Supervise and participate in the accountability and balancing of cash receipts and paperwork
• Investigate and resolve discrepancies
• Order supplies for Customer Service Desk
• Supervise, train and coordinate Sales Control Office and Customer Service Desk
• Accurately and efficiently complete all transactions and paperwork while adhering to company policies and procedures

Qualifications

• High school diploma or equivalent (bachelor's degree preferred)
• Prior money management and retail, banking, or accounting experience
• Basic accounting skills
• People management skills, ability to lead and develop coworkers
• Excellent written, verbal, and interpersonal communication skills
• Creative problem solving skills
• Ability to learn computer systems, POS register, telxon, and interpret reports
• Available to work varied days and hours as work schedule requires, including evenings and weekends

Benefits

• Starting salary of $38,000 (based on experience)
• Comprehensive benefits package, including medical/dental/vision
• Short term disability/Long term disability - voluntary
• Life Insurance (company paid)
• 401(k) with company match
• Weekly pay
• Paid vacation
• Liberal employee discount
• Work where people love to shop!