Retail Sales Consultant

Job Summary

We are Optimum, a leader in connectivity, and we're seeking driven and enthusiastic professionals to join our team. As a Retail Sales Consultant, you will be part of one of the largest sales channels in the company!

Responsibilities

• Connection builder: Create a positive and welcoming environment, engage with customers, listen attentively to their needs, and provide personalized guidance.
• Store Expert: Educate customers about different options available and recommend the best solutions to meet their specific needs.
• Problem Solver: Assist customers with billing and service-related questions, process payments, exchanges, and equipment issues efficiently and accurately, and troubleshoot technical problems.
• Brand Ambassador: Demonstrate professionalism, integrity, and enthusiasm in all customer interactions, representing our company values.
• Team Builder: Work closely with colleagues to ensure an exceptional customer experience, share knowledge, assist with complex inquiries, and provide backup support.

Qualifications

• A high school diploma or equivalent is necessary.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivated with a knack for working independently.
• Proficient computer and technical skills to support the best customer solutions.
• Ability to stand for prolonged periods and lift/carry up to 50 lbs.
• Full-time and weekend availability required.

Culture

Our culture of excellence provides a pathway to success as your leaders support your personal and professional growth. We are committed to Do What’s Right, Drive One Optimum, and Make It Happen, empowering employees to enact real change and share new ideas.

Equal Opportunity Employer

We are an Equal Opportunity Employer and provide reasonable accommodations upon request in accordance with applicable requirements.