Retail Sales Associates, San-Francisco-Van-Ness, #434

At Gopuff, we deliver everyday essentials in minutes, offering a convenient solution for unexpected needs. Join our team to help drive this vision forward.

About the role

As a Retail Sales Associate, you will provide an excellent customer experience while performing duties such as cashiering, sales floor merchandising, replenishment, receiving, and e-commerce fulfillment.

Responsibilities

• Model company values in all actions, communication, and decision-making.
• Maintain store standards by assisting with stocking, merchandising, e-commerce operations, and recovering store cleanliness; complete operational projects/tasks as assigned.
• Perform any other duties as directed by management.
• Consistently create a positive customer experience using sales and customer service programs.
• Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
• Use product knowledge and training to make product recommendations to customers.
• Provide customers with solutions, such as product substitutions or special orders when applicable.
• Pick and pack items per order for dispatch to customers, ensuring accuracy.
• Clean and organize the warehouse.

Requirements

• Must be 21 years of age.
• Retail, e-commerce, or warehouse experience is preferred.

Skills

• Communication: Provide clear, concise, and unambiguous information. Ensure the receiver understands the message and actively listen to others.
• Driving Results: Motivate individuals to achieve and exceed goals by setting accountabilities, clarifying expectations, and providing feedback.
• Process Management: Contribute to improving workflow efficiency and adaptability in a changing environment.
• Collaboration and Teamwork: Work interdependently to achieve mutual goals, prioritizing team contributions.

Benefits

• Medical, Dental, and Vision Insurance (for full-time employees).
• 401(k) Retirement Savings Plan.
• 25% employee discount & FAM Membership.
• Vacation and Sick Time for eligible employees.
• Employee Assistance Program (EAP) through AllOne Health (formerly Carebridge).

Pay

Compensation is based on market pricing and may vary by location. The hourly rate for the San Francisco - Van Ness, CA location is $19.61 per hour. Starting pay depends on job-related skills, experience, qualifications, work location, and market conditions.