Retail Sales Associate (Valley Fair)

About the company

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years. As part of A.K.A Brands, we are a global player with offices located in Los Angeles and Australia’s Gold Coast.

About the role

Our Retail Sales Associates are the heart of our in-store experience, bringing energy, style, and exceptional customer service to every interaction. They play a key role in creating a fun, welcoming shopping environment while contributing to the store's overall success. Working closely with the store team, they help drive sales, support daily store operations, and ensure every customer leaves with a great experience. Their enthusiasm for fashion and genuine connection with customers make them an essential part of our team!

Responsibilities

• Provide excellent customer service and create a memorable shopping experience for every customer
• Support daily store operations including cash handling, visual merchandising, restocking, and light housekeeping
• Help achieve individual and store sales goals through product knowledge and styling suggestions
• Demonstrate a commitment to our company Values, our innovative Business style, our People Leadership principles, and our outstanding Customer First approach

Requirements

• Previous retail or customer service experience preferred
• Excellent communication and interpersonal skills
• Passion for fashion and current trends
• Ability to work in a fast-paced environment
• Strong team player with a positive attitude
• Great sense of style
• Ability to work flexible hours, including nights and weekends

Pay

$19 per hour

Benefits

• 50% employee discount program
• Company-sponsored medical (HMO & PPO options), dental, and vision plans
• Company-paid life, short-term disability, long-term disability, and employee assistance plans
• Individual and team-based leadership development programs
• Positive company culture that celebrates both personal and company milestones
• Strong commitment to diversity, inclusion, and belonging strategy, including leader training and employee opportunity to join the Diversity and Inclusion Committee