Retail Sales Associate, Totowa, New Jersey

About the role

At Fortunoff Backyard Store, you’ll be part of a dynamic team dedicated to helping customers transform their outdoor spaces. We’re looking for enthusiastic and customer-focused individuals to join our sales team.

Responsibilities

• Engage with customers to understand their needs and recommend products.
• Manage inventory and ensure displays are attractive and informative.
• Handle returns and exchanges efficiently.
• Participate in team meetings to discuss sales strategies and product knowledge.
• Support the store’s social media presence and online marketing efforts.

Requirements

• High school diploma or equivalent.
• Excellent communication skills and the ability to build rapport with customers.
• Basic computer skills, including proficiency with Microsoft Office.
• Ability to stand for extended periods and lift up to 25 pounds.

Qualifications

• Experience in retail or customer service preferred but not required.
• Positive attitude and a passion for outdoor living.
• Willingness to learn and adapt to new products and trends.

Skills

• Customer service skills
• Product knowledge
• Organizational skills
• Problem-solving abilities

Benefits

• Paid vacation after 2 months of employment
• Comprehensive health insurance options
• 401(k) plan with company match
• Annual anniversary rewards
• Employee merchandise discounts
• Additional paid days off
• Disability leave, military leave, and other supportive policies

Pay

Compensation includes a guaranteed hourly wage, commission, and additional incentives.

Schedule

Shifts vary based on store needs, typically Monday through Saturday, with some early morning and late evening hours.