Retail Sales Associate, Springfield, VA

About the role

Joining Fortunoff Backyard Store means becoming part of a dynamic team dedicated to helping customers transform their outdoor spaces. Our mission is to provide exceptional customer service and support, fostering a culture where growth and success are celebrated.

Responsibilities

• Assist customers in selecting and purchasing outdoor furniture and accessories.
• Provide knowledgeable advice on product features, maintenance, and care.
• Handle returns and exchanges in accordance with store policies.
• Participate in ongoing training to enhance product knowledge and customer service skills.
• Contribute to a positive and supportive work environment.

Requirements

• High school diploma or equivalent.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn new products and services.
• Basic computer skills, including proficiency with Microsoft Office.

Qualifications

• Experience in retail or customer service preferred but not required.
• Passion for outdoor living and a desire to help others create their dream spaces.

Skills

• Customer service skills
• Product knowledge
• Problem-solving abilities
• Attention to detail

Benefits

• Paid vacation starting after just two months of employment.
• Comprehensive health insurance options available after 30 days.
• Additional perks such as merchandise discounts, personal time off, and more.
• Annual anniversary rewards and increased benefits based on years of service.
• Opportunities for professional development and growth.

Pay

Compensation includes a guaranteed hourly wage plus commission ranging from 2.5% to 5.0% on sales. Additional incentives are also paid at 20% of sales.

Schedule

Our schedule varies based on department needs and store operations. Typically, shifts are from 8:00 AM to 6:00 PM, Monday through Saturday.