Retail Sales Associate, Santa Rosa, #402

About the role

As a Retail Sales Associate, you will provide an excellent customer experience while performing duties such as cashiering, sales floor merchandising, replenishment, receiving, and e-commerce fulfillment.

Responsibilities

• Model company values in all actions, communication, and decision-making.
• Maintain store standards by assisting with stocking, merchandising, e-commerce operations, recovering store cleanliness, and completing operational projects/tasks.
• Perform any other duties as directed by management.
• Consistently create a positive customer experience through sales and customer service programs.
• Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
• Use product knowledge and BevMo! training to make product recommendations to customers.
• Provide customers with solutions, such as product substitutions or special ordering when applicable.
• Pick and pack items on a per-order basis for dispatch to customers.
• Ensure accuracy of items picked and packed.
• Clean and organize the warehouse.

Requirements

• Must be 21 years of age.
• Retail, e-commerce, or warehouse experience is preferred.

Skills

• Communication: Provide information concisely and unambiguously, ensuring the receiver understands the message. Listen to, receive, and understand messages conveyed by others.
• Driving Results: Motivate individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, setting high standards, monitoring performance, and providing feedback.
• Process Management: Contribute to making the company’s workflow more effective, efficient, and adaptable to change.
• Collaboration and Teamwork: Work interdependently and collaboratively to achieve mutual goals, subordinating individual aims for collective success.

Benefits

• Medical, Dental, and Vision Insurance (for full-time employees).
• 401(k) Retirement Savings Plan.
• 25% employee discount & FAM Membership.
• Vacation and Sick Time for eligible employees.
• EAP through AllOne Health (formerly Carebridge).

Pay

Gopuff pays employees based on market pricing and location. Compensation for this role in Santa Rosa, CA is $18.21 per hour. The salary range reflects expected pay for candidates, with starting pay determined by job-related skills, experience, qualifications, work location, and market conditions.