Retail Sales Associate (Rancho Santa Margarita, CA)

Sales Associates

Provide exceptional customer service with customers' needs in mind. Help customers find products, provide solutions, and handle returns or online pickups. Collaborate and be part of a fun, team-oriented retail culture.

• Help customers find products
• Provide solutions to customer requests
• Handle returns and online pickups
• Create a positive, inviting environment for customers
• Engage and present solutions
• Collaborate and work cooperatively
• Work a flexible schedule based on the store's needs
• Engage with customers and understand their needs
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Act with honesty and integrity regarding customer and business information
• Lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Benefits

• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits

Pay

Compensation based on qualifications and experience.

Schedule

Flexible part-time hours, generous paid time off, weekly pay and career growth opportunities.

Qualifications

Able to work a flexible schedule based on the store's needs
Must be able to and want to engage with customers and understand their needs
Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Skills

Multitask on cashier, sales, and merchandising responsibilities
Respond quickly and resourcefully to customer requests and concerns
Understand and use basic selling skills to engage and present solutions
Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)