Retail Sales Associate, Sandro/Maje, (Bloomingdale's, Roosevelt Field, Garden City)

About the role

As a Sales Associate at SMCP, you'll be at the heart of delivering an exceptional client experience, making every shopping moment memorable. You'll build strong relationships with customers, curate personalized styling experiences, and bring fashion to life through your passion and expertise.

Responsibilities

• Create a welcoming, elevated shopping experience with expert fashion advice.
• Style clients with personalized wardrobe selections and full-range product recommendations.
• Build and maintain a client book, fostering long-term relationships.
• Encourage repeat visits through personalized follow-ups and exclusive offers.
• Share insights on collections, craftsmanship, and brand heritage.
• Guide clients through their shopping journey, ensuring a meaningful brand connection.
• Support daily operations, including visual merchandising and floor maintenance.
• Ensure stock is replenished and the store remains organized and inviting.
• Drive sales, achieve personal and team goals, and support a thriving workplace culture.
• Work closely with the team to create a motivating, results-oriented environment.
• Address customer concerns professionally, ensuring satisfaction and long-term loyalty.
• Provide solutions that enhance the overall client experience.

Requirements

• 1+ years of customer service or retail experience, preferably in a fashion-forward environment.
• Passionate about styling, fashion, and delivering an exceptional client experience.
• A strong communicator—friendly, engaging, and skilled at building relationships.
• A team player with a positive, solution-oriented mindset.
• Social media savvy (a plus, but not required).
• Adaptable and flexible to thrive in a fast-paced retail setting.
• Flexible availability, including evenings, weekends, and holidays, is required.

Qualifications

• High school diploma or equivalent.
• Ability to work independently and as part of a team.
• Strong organizational and multitasking skills.
• Knowledge of SMCP's brands and collections.

Skills

• Excellent communication and interpersonal skills.
• Customer service orientation.
• Ability to handle multiple tasks simultaneously.
• Visual merchandising and store operations experience.
• Knowledge of SMCP's brands and collections.

Benefits

• 50% shopping discount and seasonal wardrobe offering.
• Cell phone contribution.
• Comprehensive health, dental, life insurance, and disability coverage.
• Employer-matched 401(k).
• Paid time off (vacation, sick time, holidays).
• Paid parental leave.
• Pet benefits.
• Employee Assistance Program (EAP).
• Maven Family Planning.

Pay

NYC Compensation Range: $17—$22 USD per hour.

Schedule

Flexible hours to accommodate evenings, weekends, and holidays.