Retail Sales Associate (Part-Time)

Responsibilities

• Work Stadium events including Miami Dolphins games, University of Miami Football games, the Miami Open tennis tournament, the Formula 1 Crypto.com Miami Grand Prix, Concerts, Festivals, and various special events.
• Apply consistent focus on the customer and pay close attention to detail in the performance of all tasks.
• Acknowledge each guest who enters specialty retail areas.
• Display alert posture, smile, make direct eye contact and offer a sincere verbal greeting.
• Be courteous and professional in all interactions.
• Aid guests in locating specific desired merchandise; proactively inquire if they are in search of a particular item.
• Know merchandise inventory and available styles, colors, sizes, and options for each item.
• Offer proactive assistance in answering guest questions.
• Use suggestive selling techniques by recommending specific items and utilize up-selling techniques by recommending additional items that complement items already being purchased.
• Participate in and foster positive team relations with fellow sales associates, supervisors, and stadium management.
• Follow established procedure for time and attendance and taking assigned meal breaks.
• Perform other related duties as assigned.

Qualifications

• 1+ year of experience in a retail or customer service role
• Demonstrated ability to understand instructions from supervisor(s) and Stadium management
• Flexible Schedule – willingness to work weekends, nights, and holidays
• Exceptional customer service skills