Retail Sales Associate Part-Time
The Role
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance!
Responsibilities
- Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
- Absorb and assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and trip kits.
- Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
- Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.
Requirements
- Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
- Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
- Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
- Notary Public designation or willingness to obtain with 6 months of employment.
- Basic geography knowledge is beneficial.
- High school diploma or equivalent required.
- Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
Qualifications
- No Sundays!
- Paid Time Off
Skills
- Effective written and oral communication skills
- Computer proficiency
- Customer service experience
- Ability to handle multiple tasks
- Basic geography knowledge
Benefits
- 401(k) plan with company match up to 7%
- PTO accrued each pay period
- Paid company holidays
- Company provided volunteer opportunities
- Free AAA Membership
- Continual learning reimbursement
Pay
The starting base compensation for this position is $15.54 to $19.88/hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
Schedule
- Store hours from Monday to Friday, 9AM to 6PM, and Saturday, 9AM to 2PM
- Part-time Hour Work Week: Working 2 days during the week and every other Saturday which would include working 5-7.5 hours per shift
- No Sundays!
Location
Address: 3710 Palomar Centre Dr Lexington, KY 40513
About the Company
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions.