Retail Sales Associate-Manhattan Marketplace

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand—you become part of Gingham Nation, where people are at the center of everything we do. We invest in your growth so you can learn, lead, and help create feel-good moments every day.

About the role

As a Sales Associate, you will be the face of Bath & Body Works—understanding our customers’ needs and helping them find the best products for themselves and others. Our associates deliver exceptional and consistent customer experiences that drive sales growth and contribute to a positive, high-energy environment.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in our values and product knowledge.
• Create genuine connections with customers by uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at checkout.
• Provide a friendly and efficient cash wrap experience, including ringing purchases and keeping the area neat, clean, and stocked.
• Support product replenishment and maintain brand standards to keep the store full and visually appealing.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• Maintain physical activity, including standing, walking, reaching, lifting, climbing ladders, bending, and kneeling to assist customers and maintain store appearance.
• Lift 10 pounds consistently and up to 50 pounds as needed.
• Adhere to all safety standards and expectations to provide a safe, clean, and engaging experience.
• Maintain company values, policies, and procedures.

Requirements

• Experience thriving in a customer-first retail environment.
• Demonstrated sales and customer service results in a fast-paced setting.
• Effective communication skills, openness to feedback, and adaptability.
• Ability to de-escalate store and customer situations effectively.
• Availability to work peak days and times, including evenings, weekends, and holidays.

Core Competencies

• Lead with Curiosity & Humility
• Build High-Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Bath & Body Works offers benefits that empower you to dream bigger and live brighter. For part-time associates, benefits include:

• Limited Medical Benefit Plans with access to a national PPO network, prescription drug coverage, and telemedicine (free consultations). Note: Minnesota, New Mexico, and Vermont residents are not eligible. Benefits vary for Kansas and Ohio residents.
• Dental and vision coverage for frames and eye exams.
• Care benefits with unlimited access to Care.com for finding and booking short-term and ongoing care.
• No-cost mental health and wellbeing support through the Employee Assistance Program (EAP).
• On-demand access to earned wages through DailyPay (optional).
• 40% merchandise discount and free Bath & Body Works products.

For more details, visit bbwbenefits.com.

Schedule

• Varied shifts, including evenings, weekends, and holidays.

Pay

• Daily or weekly pay options available through DailyPay.