Retail Sales Associate -Mall of America - Bloomington MN

About the role

Join ZWILLING's retail team at Mall of America and help customers discover the tools that inspire confidence in the kitchen.

Responsibilities

• Create exceptional shopping experiences by engaging customers and providing product expertise
• Drive sales and help achieve or exceed store performance goals
• Demonstrate ZWILLING products across our portfolio of premium kitchen brands
• Maintain visually appealing merchandising and product presentation standards
• Support in-store events, promotions, and demonstrations that generate customer excitement and traffic
• Build and maintain customer relationships through our CRM system
• Receive and organize merchandise shipments efficiently and accurately
• Contribute to a positive, collaborative, and team-oriented store environment

Requirements

• A genuine passion for cooking, food, or culinary products
• Strong customer service and relationship-building skills
• Excellent communication and interpersonal abilities
• Previous retail or sales experience is preferred
• Flexibility to work evenings, weekends, and holiday schedules as needed
• A positive attitude with the ability to adapt in a dynamic retail environment
• Ability to stand and walk for extended periods during scheduled shifts
• Ability to lift 35 lbs. and safely use a ladder when needed

Qualifications

• Authorization to work in the United States without current or future visa sponsorship

Skills

• Compensation: $16.50 - $17.50 per hour, based on experience
• Perks & Benefits: Seven paid sick days per calendar year, 50% employee discount on ZWILLING products
• Fun and engaging workplace with contests, incentives, and opportunities to earn products
• Medical, Dental, and Vision benefits
• Opportunity to represent world-renowned culinary brands

About ZWILLING

For nearly 300 years, ZWILLING has been creating exceptional products that inspire confidence in kitchens around the world. What began as a celebrated cutlery company has evolved into a global portfolio of respected culinary brands, including ZWILLING, STAUB, MIYABI, DEMEYERE, and BALLARINI. With products sold in more than 100 countries, our success is built on a foundation of quality, craftsmanship, innovation, and a passion for helping people enjoy cooking at every level.