Retail Sales Associate, Key Holder

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Aid in building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Requirements

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Qualifications

• Commitment to building long term relationships with guests
• Passionate about customer service and coaching team members to achieve their goals
• Self-driven and results-oriented
• Fast-paced environment experience

Benefits

• Base hourly wage ranging from $10.85 to $14.15
• Commission of 1.5% to 6% based on individual sales performance
• Additional compensation to ensure minimum wage if necessary
• Eligible for a quarterly bonus based on overall store sales

Pay

_Based on experience, the expected pay range for this position is between $17.90 per hour and $20.38 per hour._

Schedule

_Free-standing stores, not in malls, and close at 7pm._

Skills

• Customer service
• Product knowledge
• Coaching and training
• Selling skills
• Operational procedures

Benefits

• Diversity, Equity, and Belonging commitment
• Equal employment opportunity policy