Retail Sales Associate, Key Holder

What’s it all about?

DXL Group, the largest specialty retailer of men’s Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who is committed to building long‑term relationships with guests by providing an experience that is unmatched by other retailers. The company emphasizes internal development, operates free‑standing stores that close at 7 pm, and offers quarterly bonuses to the entire team.

Responsibilities

• Welcome each guest, spend quality time, and ask questions to learn about their needs, preferences, and lifestyle.
• Serve as a product‑knowledge expert, selling and marketing a broad range of apparel, including private labels, name brands, and tailored clothing.
• Assist in building a superior, customer‑focused sales team by providing ongoing coaching and training for selling skills, behaviors, and operational procedures.

Qualifications

• High school diploma or equivalent (college/university degree helpful but not required).
• Demonstrated superior customer‑service techniques and experience with problem/complaint resolution.
• Ability to lift up to 10 lb. and move up to 50 lb.

Benefits

• Eligibility for quarterly bonuses for the entire team.