Retail Sales Associate-JOHNSON CREEK OUTLET CENTER

About the role

As a Sales Associate at Bath & Body Works, you are the face of the brand, helping customers discover products that meet their needs while delivering exceptional, consistent experiences that drive sales growth and foster a high‑energy store environment.

Responsibilities

• Deliver exceptional in‑store customer experiences through selling behaviors rooted in company values and product knowledge.
• Create genuine connections with customers by uncovering needs, sharing product information, demonstrating products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on the sales floor and at checkout.
• Provide a friendly and efficient cash‑wrap experience, including ringing purchases and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floor‑set execution, window changes, visual presentation, and marketing placement as needed.
• Perform constant physical activity—including standing, walking, reaching, climbing ladders, bending, kneeling, and lifting 10 lb consistently (up to 50 lb as needed)—to obtain products and maintain visual appearance.
• Adhere to all safety standards to provide a safe, clean, and engaging experience.
• Maintain company values, policies, and procedures.

Qualifications

• Thrives in a customer‑first retail environment.
• Demonstrated sales and customer‑experience results in a fast‑paced setting.
• Effective communication skills, openness to feedback, and ability to adapt quickly.
• Ability to de‑escalate store and customer situations effectively.
• Availability to work peak days and times, including varied evening, weekend, and holiday shifts.

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

• On‑demand access to earned wages through DailyPay.
• Tuition‑free education via partnership with Guild, plus tuition reimbursement and scholarship opportunities for post‑secondary programs.
• Voluntary medical, dental, vision, short‑term disability, life, and AD&D coverage through The American Worker (eligibility varies by state).
• No‑cost mental health and well‑being support through the Employee Assistance Program (EAP).
• Paid time off, paid parental leave, and access to family‑building benefits.
• 40% merchandise discount and eligibility for free products.
• Additional details at bbwbenefits.com.