Retail Sales Associate - Jewelry (Full-Time)

About the role

We are seeking proactive and goal-driven individuals who embrace challenges with confidence, strive for excellence, can take initiative, and want to be part of a dynamic team. If you have a knack for listening closely, uncovering what customers truly want, and providing tailored solutions that exceed their expectations, we want to hear from you. While no jewelry experience is required, your experience in selling products with distinct features and benefits will be invaluable. We will provide comprehensive training to help you demonstrate in-depth knowledge of our merchandise, represent our brand, and create an exceptional shopping experience for each customer.

Responsibilities

• Conduct sales presentations that emphasize the features and benefits of our products.
• Actively drive sales by understanding and meeting the unique needs of each customer.
• Cultivate strong customer relationships, maximize sales performance, share compelling product stories, and deliver an unparalleled experience for every guest.
• Work toward personal and team goals while contributing to the overall success of the store.
• Train and mentor new team members, share your expertise, and give and receive feedback.

Requirements

• At least 2 years of consultative, customer-facing sales experience, selling products with clear features and benefits (jewelry sales experience is not mandatory).
• Availability during evenings and weekends.
• High level of visual acuity and manual dexterity.
• Excellence in written and spoken English; effective communication is key.
• A minimum of a high school diploma or equivalent.

Shane Co. accepts applications for this position on an ongoing basis. Applications will be reviewed as they are received.

Pay

Base Pay range for this role is $25 to $30 per hour, applicable to this specific role and location. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, and alignment with geographic market data. More demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance earns a moderate increase each year, while high performers can earn a very generous annual increase. There is no ceiling to your base pay rate over time.

• Participation in a team bonus that can range from zero to $150 each week for every member of the store team.
• Opportunity to earn an individual sales performance bonus based on team and individual sales, paid annually and ranging from $2,000 to $50,000 based on performance.

Benefits

• Competitive medical, dental, and vision coverage.
• Competitive 401(k) plan with company match.
• Paid vacation time, sick time, holidays, volunteer time, and bereavement time (including for pets).
• Company-paid extended illness bank, optional long-term disability, and company-paid life insurance.
• Parental benefits including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts.
• Employee Affinity Groups focused on parenting, LGBTQ+, and Grief and Loss.
• Dedicated training specific to your role, with opportunities for career growth and advancement.
• Internal learning covering both career and personal topics, such as Excel and photography, available to all employees.

Schedule

Store hours: Monday to Wednesday 10 AM to 7 PM, Thursday to Friday 10 AM to 8 PM, Saturday 10 AM to 6 PM, and Sunday noon to 5 PM. The role requires availability during evenings and weekends. We are closed on 7 paid holidays each year for most staff.