Retail Sales Associate - Jewelry (Full-Time)

About the role

We are seeking proactive and goal-driven individuals who embrace challenges with confidence, strive for excellence, can take initiative, and want to be a part of a dynamic team. We are looking for those with at least two years of consultative sales experience who excel at understanding and addressing customers’ needs.

Responsibilities

• Conduct sales presentations that emphasize the features and benefits of our products.
• Drive sales by understanding and meeting the unique needs of each customer.
• Cultivate strong customer relationships, maximize sales performance, share compelling product stories, and deliver an exceptional shopping experience for each guest.
• Work towards personal goals while contributing towards team goals and the overall success of the store.
• Train and mentor new team members, share your expertise, and give and receive feedback.

Qualifications

• At least 2 years of consultative, customer-facing sales experience, selling products with clear features and benefits is required; jewelry sales experience is not mandatory— we'll provide comprehensive training and ongoing learning opportunities!
• Availability during evenings and weekends.
• A high level of visual acuity and manual dexterity.
• Excellence in written and spoken English; effective communication is key.
• A minimum of a high school diploma or equivalent.

Benefits

Base Pay range for this role is $24 to $29, which applies to this specific role in this location only. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase. Once you join us, we pay for performance and there is no ceiling to your base pay rate over time.

Beyond Pay: Base pay is just one component of our total rewards package. In addition, we include:

• Participation in a team bonus that can range from zero to $150 each week for every member of the store team.
• Opportunity to earn an individual sales performance bonus based on your participation in both team and individual sales that bring the perfect item to our guests. The program is designed to be achievable for the vast majority of our sales team. This bonus is paid annually and varies from $2,000 to $50,000 based on individual performance.

Pay

Base Pay range for this role is $24 to $29, which applies to this specific role in this location only. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase. Once you join us, we pay for performance and there is no ceiling to your base pay rate over time.

Schedule

We are closed when most retailers are open (with 7 paid holidays each year for most staff), and our hours are much more enjoyable than many retailers. (Monday to Wednesday 10 AM to 7 PM, Thursday to Friday, 10 AM to 8 PM, Saturday 10 AM to 6 PM and Sunday noon to 5 PM are the hours we are open to customers.)