Retail Sales Associate- Hingham (Full Time)

About the role

EILEEN FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to creating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future.

Responsibilities

• Share your positive energy and create an atmosphere of possibility with our customers.
• Promote our philosophy, values, and support our purpose and strategic objectives.
• Be mindful of store metrics/sales goals, demonstrate a commitment to team and put forth a strong effort to drive business.
• Partner with team members and store leaders to help grow our sales, business and clientele.
• Maintain high level of integrity, initiative, motivation and self-direction.
• Use new technology and embrace all avenues of sales and distribution as tools to service our customer.
• Use creative approaches to engage the customer with the product, while showcasing the ease and accessibility of our brand.
• Be fully knowledgeable about EF apparel, fabrics, brand messages and stories.
• Promote customer loyalty by enrolling customers into the EILEEN FISHER Rewards program.
• Maintain and expand personal client book.
• Demonstrate an ability to work in a fast-paced environment while utilizing exceptional customer service and sales skills on the selling floor.
• Enthusiastically contribute to other tasks and projects to keep the store running smoothly.
• Perform merchandising duties including: steaming, folding, and displaying product according to EF visual standards.
• Perform light cleaning tasks to maintain a clean and well organized space (i.e. vacuuming, dusting, floor sweeping, etc.).
• Absorb and restock selling floor when necessary.
• Ensure and contribute to a safe and clean store environment.

Qualifications

• 3+ years of retail experience
• Excellent customer service skills
• Open availability
• Outstanding organizational skills and ability to handle multiple tasks
• Dedication to creating excellent customer experience
• Ability to adapt quickly and react positively to business needs and changes in strategies
• Ability to lift up to 40 lbs. at floor level and/or team lift when necessary
• Ability to climb short/tall ladders, twist, bend and stoop to retrieve items from floor, shelves, and hooks

Skills

• Excellent oral and written communication skills
• Ability to work in a fast-paced environment
• Knowledgeable about EILEEN FISHER apparel, fabrics, brand messages and stories
• Ability to promote customer loyalty and enroll customers into the EILEEN FISHER Rewards program
• Ability to maintain and expand personal client book
• Ability to perform merchandising duties and light cleaning tasks

Benefits

• Monthly Store Bonus Incentives
• Annual Company Bonus Plan
• Employee Stock Ownership Plan
• 401(K)
• Paid Time Off
• Comprehensive Health Insurance for full-time employees (medical, dental, life insurance, etc.)
• Wellness Reimbursement Program (education, PTO related expenses, spa services, fitness/exercise fees, etc.)
• Uniform Allowance
• Employee and Friends & Family discount

Pay

The salary range for this role is $18.00/hr - $21.00/hr, dependent upon experience and qualifications. In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program.

Schedule

Full-Time Position