Retail Sales Associate - Guest Experience Specialist

About the role

Our Retail Guest Experience Sales Specialists are a driving force behind Bob's Discount Furniture's success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob's. As a Guest Experience Sales Specialist, you'll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob's intended!

At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of customer service ability, interpersonal skills, and a passion for helping others. If you enjoy working with people, are energized by a sales environment, and love home décor, this role is for you!

Skills

Core Competencies & Expertise

• Customer Engagement and Active Listening
• Relationship Building and Client Follow-Up
• Consultative Selling and Product Knowledge Application
• Team Collaboration and Communication
• Adaptability to Retail Schedules and High-Energy Environments
• Comfort with Digital Tools and Point-of-Sale Systems
• Organizational Skills and Time Management
• Problem Solving and Goal Orientation

Preferred Competencies & Skills

• Previous retail or commission-based sales experience
• Bilingual communication skills
• Passion for home design and interior décor
• Experience with customer relationship management tools or systems

Qualifications

• Energetic and self-motivated with strong interpersonal skills
• Basic computer proficiency
• Must be at least 18 years old to be considered for employment with Bob's
• Ability to work a flexible retail schedule, including weekends and holidays

Physical Demands

• Ability to stand for long periods and move throughout the showroom
• Must be able to lift and move up to 50 lbs as needed

Benefits

• Hourly Advance / Draw vs. Commission pay structure
• Medical, Dental, and Vision coverage
• Employer-paid and voluntary Life Insurance options
• 401(k) Profit Sharing Plan with generous match
• Paid time off including vacation, sick days, holidays, and your birthday!
• Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand)
• Exclusive Employee Discounts
• Flexible retail schedules including evenings, weekends, and holidays
• Tuition reimbursement and professional development opportunities

Pay

Hourly advance with uncapped commissions. Expected first-year earnings typically range from $45,000 - $65,000 annually.

Schedule

Flexible retail schedules