Retail Sales Associate-GREENWOOD WEST MALL

About the role

As a Sales Associate at Bath & Body Works, you will be the face of the brand—understanding customers’ needs and helping them find the best products for themselves and others. Our associates deliver exceptional, consistent customer experiences that drive sales growth and contribute to a positive, high-energy store environment.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in company values and product knowledge.
• Create genuine connections with customers by uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on the sales floor and at checkout.
• Provide a friendly and efficient cash wrap experience, including ringing purchases and maintaining a neat, clean, and stocked checkout area.
• Support product replenishment and maintain brand standards to keep the store full and visually appealing.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• Perform physical tasks such as standing, walking, reaching, lifting, climbing ladders, bending, and kneeling to assist customers and maintain store appearance. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Adhere to all safety standards and maintain company values, policies, and procedures.

Requirements

• Thrive in a customer-first retail environment with demonstrated sales and customer experience results.
• Effective communication skills, openness to feedback, and ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Availability to work peak days and times, including varied shifts, evenings, weekends, and holidays.

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

• Limited Medical Benefit Plans with access to a national PPO network, prescription drug coverage, and telemedicine (eligibility varies by state; not available in Minnesota, New Mexico, or Vermont).
• Dental and vision coverage for frames and eye exams.
• Care benefits with unlimited access to Care.com for short-term and ongoing care needs.
• No-cost mental health and wellbeing support through the Employee Assistance Program (EAP).
• On-demand access to earned wages through DailyPay (optional).
• 40% merchandise discount and free Bath & Body Works product.

For more details, visit bbwbenefits.com.