Retail Sales Associate - Grand Rapids

About the role

Overview As a Retail Sales Associate, you are responsible for serving the customers throughout their visit to the store from greeting to checkout.

Responsibilities

A Retail Sales Assocaite’s typical job functions include the following:

• Welcome customers by greeting them and offering them assistance
• Assist customers by escorting them directly to racks and counters, and/or suggesting items
• Advise customers by providing accurate information on products
• Help customer make selections by building customer confidence through offering suggestions and opinions
• Accept payments by totaling purchases and processing checks, cash, or credit cards
• Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
• Setup and display products and merchandise through the store
• Maintain the appearance and cleanliness of the store and merchandise
• Help maintain accurate inventory records

Qualifications

• You like providing outstanding customer service, meeting new people, as well as reconnecting with familiar customers who return year after year.
• You get a kick out of exceeding a person’s expectations.
• If you have previous experience providing excellent customer service, that’s even better!
• You are approachable and hospitable.
• You communicate in a clear and friendly manner, and love to share your love for Boyne's products and services.
• You want to be part of a close-knit team.
• You have interest in not only serving customers with excellence, you know the value of looking out for the best interests of your fellow team members and can help maintain a fun work environment.
• You are flexible and always willing to learn more.
• You understand the demands of exceeding customer needs and can work nights, weekends and holidays when needed.
• You are able to physically lift or move items weighing up to 50 pounds.
• You achieved a high school diploma or equivalent, are comfortable handling payment transactions, and have basic computer skills.