Retail Sales Associate - FT Nights

Join our community of food people! The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up, and You Matter.

About the role

As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service and model this behavior in all aspects of job performance. During a shift, you will be assigned to any of our departments, depending on customer and/or business needs. At the direction of store management, you may work in any or all of the following areas:

• Front end of the store, selling merchandise and assisting customers through the checkout process.
• Sales floor working in our Meat/Frozen department, Produce/Dairy department, Dry Goods/Culinary Equipment & Supply department replenishing freight and rotating product.
• Assisting during special store events, such as Vendor Fairs, sales floor resets, and inventory processes.

Schedule

• Full-Time Nights: 11 PM - 7:30 AM
• 30-40 hours weekly
• Weekends and holidays required

Pay

$21.62 per hour. The expected base rate for this role is between $15.55 - $24, depending on relevant experience, education, skills, function, and geographic location.

Responsibilities

Front End

• Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with the store’s customers.
• Utilize all tools and skills learned in the CHEF’STORE Way training and model the behavior in the store.
• Perform sales and cash functions in the POS in an efficient and accurate manner, including scanning merchandise, using a handheld scan gun or 10 keypad, weighing product on countertop scales, and looking up unscannable products.
• Ensure each item’s barcode is accurately reflected in the system and report discrepancies to Front End Lead or Manager of Day (MOD).
• Perform cart-to-cart transfer of all products at checkout, including a visual inspection for product tampering.
• Verify cart content vs. purchases as customers leave the store.
• Perform store opening and/or closing functions at the front end based on assigned shift.

Sales Floor and Stocking

• Ensure a continuing focus on increasing sales and managing shrinkage.
• Work with customers to ensure they find the products they need and are made aware of all available services.
• Assist in receiving inventory shipments and maintaining and stocking shelves in a neat and orderly fashion while ensuring proper rotation and product quality audits.
• Report any low stock levels to store management.
• Ensure all merchandise is properly labeled, including blaster tagging unscannable merchandise, applying catch weight labels, and affixing PLU tags to produce items.
• Replenish sales floor daily by down stocking freight from top stock, ensuring the oldest product is brought down first (FIFO).
• Each out product as necessary.
• Use reach trucks and pallet jacks for product movement and stocking.
• Utilize computer programs such as Microsoft Word, Excel, and proprietary software as needed.
• Ensure all products are easily accessible, visually appealing, and constantly available.
• Assist with price changes as directed by the Pricing Lead and Store Management.
• Assist in the opening and closing duties of the store.
• Participate in the inventory and cycle count process as needed.

Customer Courtesy

• Ensure the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices.
• Notify store management of any safety issues; correct if possible.
• Maintain cleanliness of the sales floor, front end, restrooms, parking lot, and store entry area.
• Gather carts from the parking lot and cart corrals and return them to the designated area.
• In addition to the above duties, you may be responsible for other duties as assigned by Store Management.

Requirements

• Minimum 6-12 months retail cashier and/or stocking experience required.
• Minimum one year retail selling and/or customer service experience preferred.
• High School Diploma or equivalent work experience required.

Qualifications

• Desire and ability to deliver exceptional customer service.
• Adaptability and willingness to assist other employees to get the job done.
• Ability to provide each customer with fast, easy, efficient, and professional service.
• Good common sense, logical thinking, and basic mathematical aptitude.
• Self-motivated with the ability to multi-task, prioritize, and work independently or within a team.
• Ability to work a flexible hourly schedule, including holidays and weekends.
• Basic computer skills, cash handling experience, and proficiency utilizing general office equipment.

Physical Qualifications

Must be able to perform the following physical activities for the described length of time:

• Stand: Continuously
• Walk: Continuously
• Drive Vehicle: Never
• Sit: Occasionally
• Lift:
  • 1-10 lbs (Sedentary): Continuously
  • 11-20 lbs (Light): Continuously
  • 21-50 lbs (Medium): Continuously
  • 51-100 lbs (Heavy): Frequently
  • Over 100 lbs (Very Heavy): Occasionally
• Carry:
  • 1-10 lbs (Sedentary): Continuously
  • 11-20 lbs (Light): Continuously
  • 21-50 lbs (Medium): Continuously
  • 51-100 lbs (Heavy): Frequently
  • Over 100 lbs (Very Heavy): Occasionally
• Push/Pull: Frequently (Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• Climb/Balance: Frequently (In/Out Truck/Trailer to cab, on/off ramp to ground level, side doorsteps, platform of trailer, stairs)
• Stoop/Squat: Frequently
• Kneel: Occasionally
• Bend: Frequently
• Reach Above Shoulder: Frequently
• Twist: Frequently
• Grasp Objects: Continuously (Hand truck, boxes, cartons, steering wheel)
• Manipulate Objects: Continuously (Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
• Manual Dexterity: Frequently (Typing, use of office machines such as copiers, printers)

Work Environment

• Work is performed in a retail store setting, open to the public.
• Exposure to outside weather conditions, including inclement weather.
• Moderate noise level in the work environment.
• Work is typically performed on a level surface, but use of a ladder or working on an elevated surface may be required.
• Temperature varies throughout the store, ranging from -10 to 85 degrees.
• Required to physically interact with customers.

Benefits

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance
• Overtime compensation