Retail Sales Associate - FT

About the role

The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy. During a shift, you may work in any of our departments—front end, Meat/Frozen, Produce/Dairy, Dry Goods/Culinary Equipment & Supply—depending on customer and business needs. You may also assist during special store events such as Vendor Fairs, sales floor resets, and inventory processes.

Responsibilities

• Front End:
  • Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships.
  • Perform sales and cash functions in the POS efficiently and accurately, including scanning merchandise, weighing product, and looking up unscannable items.
  • Ensure each item’s barcode is accurately reflected in the system and report discrepancies.
  • Perform cart-to-cart transfer of products at checkout, including visual inspection for tampering.
  • Verify cart content vs. purchases as customers leave the store.
  • Perform store opening and/or closing functions at the front end.
• Sales Floor and Stocking:
  • Increase sales and manage shrinkage while assisting customers in finding products and informing them of available services.
  • Receive inventory shipments, maintain and stock shelves neatly, and ensure proper rotation and product quality audits.
  • Report low stock levels to store management and ensure all merchandise is properly labeled (e.g., blaster tagging, catch weight labels, PLU tags).
  • Replenish sales floor daily by down stocking freight from top stock, following FIFO principles.
  • Use reach trucks and pallet jacks for product movement and stocking.
  • Assist with price changes as directed by store management.
  • Participate in inventory and cycle count processes.
• Customer Courtesy:
  • Maintain a clean, safe, and well-maintained facility, including sales floor, front end, restrooms, parking lot, and store entry area.
  • Notify store management of safety issues and correct them if possible.
  • Gather carts from the parking lot and ensure they are clean and operable.
• Perform other duties as assigned by Store Management.

Requirements

• Minimum 6-12 months of retail cashier and/or stocking experience.
• One year of retail selling and/or customer service experience preferred.
• High School Diploma or equivalent work experience.
• Basic computer skills, cash handling experience, and proficiency with general office equipment.
• Ability to work a flexible hourly schedule, including holidays and weekends.

Preferred Qualifications

• Desire and ability to deliver exceptional customer service.
• Adaptability and willingness to assist other employees.
• Good common sense, logical thinking, and basic mathematical aptitude.
• Self-motivated, able to multi-task, prioritize, and work independently or within a team.

Physical Qualifications

Must be able to perform the following physical activities:

• Stand and walk continuously.
• Lift and carry:
  • 1-20 lbs continuously.
  • 21-50 lbs continuously.
  • 51-100 lbs frequently.
  • Over 100 lbs occasionally.
• Push/pull frequently (e.g., hand truck, gate, straps, metal ramp, dolly).
• Climb/balance frequently (e.g., in/out of truck/trailer, on/off ramp, stairs).
• Stoop/squat, bend, reach above shoulder, and twist frequently.
• Kneel occasionally.
• Grasp and manipulate objects continuously (e.g., boxes, hand truck, paperwork).
• Manual dexterity frequently (e.g., typing, using office machines).

Work is performed in a retail store setting with exposure to outside weather conditions, moderate noise, and temperature variations (-10 to 85 degrees).

Benefits

• Health insurance starting day one.
• Pre-tax spending accounts.
• Retirement benefits.
• Paid time off.
• Short-term and long-term disability.
• Employee stock purchase plan.
• Life insurance.

For more details, visit US Foods Benefits.

Pay

Starting at $19.66 per hour. The expected base rate for this role is between $17.13 - $27, depending on relevant experience, education, skills, function, and geographic location.

Schedule

Full-Time (30-40 hours weekly), including holidays and weekends.