Retail Sales Associate - Day FLEX

About the role

The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter. As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service and model this behavior in all aspects of job performance. During a shift, you will be assigned to any of our departments, depending on customer and/or business needs. At the direction of store management, you may work in any or all the following areas: on the front end of the store, selling merchandise and assisting customers through the checking out process; on the sales floor working in the Meat/Frozen department, Produce/Dairy department; Dry Goods/Culinary Equipment & Supply department replenishing freight and rotating product in any department. You may also assist during special store events, such as Vendor Fairs, sales floor resets, and inventory processes. We Help YOU Make It!

Responsibilities

• Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with the store’s customers.
• Utilize all tools and skills learned in the CHEF’STORE Way training and model the behavior in the store.
• Perform sales and cash functions in the POS in an efficient and accurate manner, including scanning merchandise, weighing product on countertop scales as needed, and looking up any product that will not scan.
• Ensure each item’s barcode is accurately reflected in the system and report any discrepancies to Front End Lead or Manager of Day (MOD).
• Perform cart-to-cart transfer of all products at checkout, including a visual inspection for product tampering.
• Perform duties as receipt checker; verifying cart content vs. purchases as customers leave the store.
• Perform store opening and/or closing functions at the front end based on assigned shift.
• Ensure a continuing focus on increasing sales and managing shrinkage.
• Work with customers to ensure they find the products they need and are made aware of all other services available to them in the store.
• Assist in receiving inventory shipments and maintaining and stocking shelves in a neat and orderly fashion while ensuring proper rotation and product quality audits.
• Report any low stock levels to store management.
• Ensure all merchandise is properly labeled, including blaster tagging unscannable merchandise, applying catch weight labels to merchandise sold by the pound, and affixing PLU tags to produce items.
• Replenish sales floor daily by down‑stocking freight from top stock, ensuring the oldest product is brought down first (FIFO).
• Utilize reach trucks and pallet jacks in the movement of product and stocking.
• Utilize computer programs such as Microsoft Word and Excel, and proprietary software as needed.
• Ensure all products are easily accessible, visually appealing, and constantly available.
• Assist with price changes as directed by the Pricing Lead and Store Management.
• Assist in the opening and closing duties of the store.
• Participate in the inventory and cycle count process as needed.
• Ensure the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices.
• Notify store management of any safety issues in the store, correct if possible.
• Ensure the cleanliness of the sales floor, front end, and restrooms; utilize cleaning equipment to assist in these duties.
• Ensure the cleanliness of the parking lot and store entry area; gather carts from the parking lot and cart corrals and bring them back to the designated area, ensuring all are clean and operable.
• Perform other duties and responsibilities as assigned or required by Store Management.

Requirements

• Minimum 6‑12 months retail cashier and/or stocking experience required.
• Minimum one year retail selling and/or customer service experience preferred.
• High School Diploma or equivalent work experience required.
• Physical requirements (frequency indicated):
• Stand – Continuously
• Walk – Continuously
• Sit – Occasionally
• Lift 1‑10 lbs – Continuously
• Lift 11‑20 lbs – Continuously
• Lift 21‑50 lbs – Continuously
• Lift 51‑100 lbs – Continuously
• Lift over 100 lbs – Frequently
• Carry 1‑10 lbs – Continuously
• Carry 11‑20 lbs – Continuously