Retail Sales Associate, Danbury Fair - Part Time

About the role

Be part of an amazing story at Macy’s. We’re a storied retailer with a rich history of innovation and tradition. From the Macy’s 4th of July Fireworks to the Thanksgiving Day Parade, we’ve been a part of countless memorable moments and milestones for customers and colleagues alike.

Responsibilities

• Blend selling that delivers results with genuine hospitality to create standout shopping experiences.
• Understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services.
• Take the time to greet customers warmly, make eye contact, and create friendly, personal conversations to build lasting relationships.
• Stay focused on achieving sales goals by driving performance through customer engagement and smart selling behaviors.
• Help keep the shopping space clean, organized, and inviting, ensuring every customer feels welcome the moment they walk in.
• Perform tasks such as reviewing sales goals, learning about new arrivals, and staying updated on current trends and promotions.
• Engage with customers, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share loyalty program benefits, ensure customers have all they need, and end with a sincere thank-you, often walking the package around and using the customer’s name.
• Support one another with honesty, care, and collaboration to better serve customers and communities.
• Strive to improve every day, take pride in work, achieve sales goals, and learn from colleagues to deliver individual and store results.

Qualifications

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Comfortable communicating and collaborating with customers and colleagues.
• Enjoys meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and adaptable to changing priorities.
• Can work independently but excels in team dynamics.
• Can handle electronic devices with ease.

Essential Physical Requirements

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs., stooping, kneeling, crouching, and climbing ladders.
• Reaching, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development opportunities.
• Mercandise discounts.
• Performance-based incentives/bonuses.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Access to the full menu of benefits offerings.