Retail Sales Associate, part-time

About the role

Join our team as part-time Retail Sales Associate at our luxury boutique in Americana at Brand. You are the welcoming face of our retail boutique, guiding and assisting customers to create memorable experiences.

Responsibilities

• Share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
• Have a heart for hospitality and working with people.
• Create a memorable experience for customers, making them feel valued and eager to return.
• Understand the customer's needs and recommend personalized coffee and machine solutions.
• Offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
• Proactively support and collaborate with team members to create a cohesive and successful work environment.
• Maintain our elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked, and ensuring cleanliness.
• Undergo a training period that sets you up for success well beyond your first day.

Requirements

• You are inherently a people person and thrive in a customer service environment.
• You enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.
• You are punctual and available to work open and closing shifts, weekends, and holidays.
• You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.

Qualifications

• Passion for coffee and exceptional customer service.
• Prior experience in retail or customer service is a plus.

Skills

• Customer service skills.
• Ability to multitask and adapt to changing environments.
• Knowledge of coffee and espresso machines.

Benefits

• Coffee expertise – You will learn all about coffee and become a coffee expert.
• Caring Culture – Join a supportive and collaborative team environment. Enjoy participating in one of many employees-led DE&I Resource Groups.
• Growth and Development – At Nespresso, you have an opportunity to build a career that aligns with who you are. You will be supported in personal development and empowered to take ownership of your career journey.
• Purposeful work – As a B Corp, we view coffee as a force for good. Enjoy work that is making a positive impact for humans and our planet.

Pay

The approximate hourly pay for this position is $21. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location.

Schedule

This is a part-time position, with open and closing shifts, weekends, and holidays included. Exact hours will be determined during the interview process.