Retail Sales Associate / Customer Service

About the role

If you’re looking for a job where you can positively change the lives of clients in a meaningful way, then look no further!

Responsibilities

• Create an exceptional massage experience for every client every time they enter our studio
• Be the first and final face of hospitality, whether on the phone or in the studio
• Inform all clients about the benefits of the Elements Wellness Program
• Ensure the client appointment paperwork and payment process is brief, painless, and accurate
• Work as a team with our Studio Manager and Massage Therapists to create an environment where clients are the center of the world

Qualifications

• Like talking, but more importantly, love listening to all new clients, established clients, and prospective clients
• Able to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty
• Prior retail sales experience preferred; selling memberships or services in-person to potential clients
• Customer Service in a spa-like or similar environment is preferred; creating a client experience that distinguishes their value with our attention and hospitality
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs
• Driven to create the best work environment for our clients

Benefits

• Dental, Vision, Short Term Disability, Accidental Insurance
• Complimentary monthly massage

Pay and Schedule

Pay $15-$17 per hour based on experience

Skills

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty
• Prior retail sales experience preferred
• Customer Service in a spa-like or similar environment is preferred
• Familiarity with modern office tools and systems
• Driven to create the best work environment for our clients