Retail Sales Associate / Customer Service

Pay

Pay $18.50 - $20.00 per hour depending on experience
Qualifications include the opportunity to earn up to $850 in additional monthly bonuses.

Benefits

• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage at the studio and discounted services

Qualifications

• Prior retail sales experience preferred; selling memberships or services in-person to potential clients
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs
• Driven to create the best work environment for the employees and the best experiences for the client
• High school diploma or equivalent required. Previous customer service or retail sales experience preferred. Experience selling memberships, services, or retail products is highly preferred
• Excellent verbal communication and active listening skills
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Comfortable using computers and learning scheduling and point-of-sale software
• Professional, dependable, and punctual with strong attention to detail
• Flexible availability, including evenings, weekends, and holidays as business needs require
• Ability to work collaboratively as part of a team while taking initiative independently
• Ability to remain calm, positive, and solution-oriented when resolving client concerns

Skills

• Follows a proven sales process to sell the monthly Elements Wellness Program and build customer loyalty
• Likes to talk, but more importantly, loves to listen to all new clients, established clients, and prospective clients
• Turns every incident of client criticism to a story of great customer service

Requirements

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty
• Likes to talk, but more importantly, loves to listen to all new clients, established clients, and prospective clients
• Turns every incident of client criticism to a story of great customer service

Schedule

Flexible availability, including evenings, weekends, and holidays as business needs require.