Retail Sales Associate, Capitola, #785

At Gopuff, we deliver everyday essentials—from groceries to pet supplies—right to your door in minutes. Join our team to help bring convenience and reliability to customers in an unpredictable world.

Responsibilities

• Model company values in all actions, communication, and decision-making.
• Maintain store standards by assisting with stocking, merchandising, e-commerce operations, store recovery, cleanliness, and completing operational tasks.
• Perform any other duties as directed by management.
• Consistently create a positive customer experience using sales and customer service programs.
• Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
• Use product knowledge and training to make product recommendations to customers.
• Provide customers with solutions, such as product substitutions or special orders when applicable.
• Pick and pack items per order for dispatch to customers, ensuring accuracy.
• Clean and organize the warehouse.

Requirements

• Must be 21 years of age.
• Retail, e-commerce, or warehouse experience is preferred.

Key competencies:

• Communication: Provide clear, concise, and unambiguous information. Ensure the receiver understands the message and actively listen to others.
• Driving Results: Motivate individuals to achieve and exceed goals by setting clear expectations, monitoring performance, and providing feedback.
• Process Management: Contribute to improving workflows to make them more effective, efficient, and adaptable.
• Collaboration and Teamwork: Work interdependently with others to achieve mutual goals, prioritizing team success over individual aims.

Benefits

• Medical, dental, and vision insurance (for full-time employees).
• 401(k) Retirement Savings Plan.
• 25% employee discount & FAM Membership.
• Vacation and sick time for eligible employees.
• Employee Assistance Program (EAP) through AllOne Health.

Pay

Compensation is based on market pricing and may vary by location. The following rate reflects the cost of labor index for this geographic area:

• Capitola, CA: $16.90 per hour.

A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.