Retail Sales Associate

About the role

As a Wild Fork Team Member, your focus is to deliver a memorable experience to all guests. You will be trained to be a personal chef and friendly butcher, gaining the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. You will also be responsible for ensuring proper inventory control to maximize product freshness and availability, replenishing low‑stock items, picking and packing online orders, and delivering a friendly checkout experience. If you love to cook and love to eat, this is a career growth opportunity.

Responsibilities

• Be a Brand Ambassador – enthusiastic and passionate about our quality products, educating consumers on what Wild Fork stands for.
• Become a product and culinary expert through training classes to provide great recipes and cooking tips.
• Provide a butcher‑friendly shopping experience by personalizing every step of the customer journey.
• Assist customers during the checkout process and deliver an experience to remember.
• Perform stocking duties, including lifting up to 50 lb, rotating products, ordering, dusting, and cleaning the store.
• Oversee daily price changes and manage the cash register as required.
• Process customer e‑commerce orders and oversee timely product hand‑out for deliveries.
• Work in an extremely cold environment—pulling racks, processing shipments, and performing monthly inventory in the walk‑in freezer.
• Perform other related duties as needed.

Physical Demands and Work Environment

• Physically able to exert up to 50 pounds of force.
• Occasional exposure to extreme temperatures in walk‑in freezers.
• Stand or walk for up to 8–10 hours per shift.
• Frequent movement within the store to access various departments, areas, and products.

Qualifications

• High school diploma or GED preferred (not required).
• At least one year of customer service experience in retail, hospitality, or restaurant.
• Work with integrity as a team toward a shared vision.
• Demonstrate urgency, time management, and prioritization to deliver superior results.
• Take ownership and responsibility for success.
• Respect and value others’ opinions.
• Strong cognitive skills, including problem analysis.
• Excellent organizational and multitasking abilities.
• Dependability and commitment.
• Fundamental math skills (addition, subtraction, multiplication, division).
• Ability to meet seasonal peaks, workloads, and deadlines.

Schedule

Flex schedule with various hours and shifts, including early mornings, evenings, weekends, and holidays.

Wild Fork is an equal opportunity employer. Employment‑based immigration sponsorship is not available for this role.