Retail Sales Associate

About the role

As a Wild Fork Team Member you will deliver a memorable experience to guests by acting as a personal chef and friendly butcher, providing product knowledge, recommendations, inventory control, stock replenishment, online order fulfillment, and a friendly checkout experience. The role offers career growth for those who love to cook and eat.

Responsibilities

• Serve as a brand ambassador, enthusiastically educating customers about Wild Fork’s quality products.
• Become a product and culinary expert through training, offering recipes and cooking tips.
• Provide a personalized, butcher‑friendly shopping experience.
• Assist customers at checkout and create a memorable experience.
• Perform stocking duties, including lifting up to 50 lb, rotating products, ordering, dusting, and cleaning the store.
• Oversee daily price changes and manage the cash register as required.
• Process e‑commerce orders and ensure timely product hand‑out for deliveries.
• Work in an extremely cold environment, pulling racks, processing shipments, and conducting monthly inventory in the walk‑in freezer.
• Perform other related duties as needed.

Physical Demands and Work Environment

• Ability to exert up to 50 lb of force.
• Occasional exposure to extreme temperatures in walk‑in freezers.
• Standing or walking for up to 8–10 hours per shift.
• Frequent movement throughout the store to access various departments, areas, and products.

Qualifications

• High school diploma or GED preferred (not required).
• At least one year of customer service experience in retail, hospitality, or restaurant settings.
• Excellent verbal communication skills and the ability to listen attentively to customer needs.
• Eligibility to work in the United States; immigration sponsorship is not available for this role.

Skills

• Integrity and teamwork toward a shared vision.
• Strong sense of urgency, time management, and prioritization.
• Ownership and responsibility for success.
• Respect for diverse opinions and strong cognitive/problem‑analysis abilities.
• Enthusiasm and passion for food and customer service.
• Excellent organizational and multitasking abilities.
• Dependability and commitment.
• Fundamental math skills (addition, subtraction, multiplication, division).
• Ability to meet seasonal peaks, workloads, and deadlines.

Benefits

• Medical, dental, and vision coverage.
• 401(k) retirement plan.
• Culinary training.
• Tenure program.
• Higher education programs.
• Vacation time, paid holidays, and birthday PTO.
• Monthly bonus potential.
• WF Unlimited – free shipping.
• “Chew On This” – one giveaway product per month.
• Wild Chef – monthly allowance to shop in the store.

Pay

$18 per hour plus a monthly performance‑based bonus.

Schedule

Flex schedule with various hours and shifts, including early mornings, evenings, weekends, and holidays.