Retail Sales Associate
Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world-class vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions. We help people see more clearly and confidently for less by offering a great selection of trusted brands and fashionable frames at a great value. Together, we’re on a mission to change the way people think about vision care.
About the role
As a Sales Associate, your objective will be to provide an exceptional shopping experience that encourages positive customer connections and brand loyalty.
Responsibilities
- Greet and serve customers to promote an excellent customer experience.
- Inform merchandisers and managers on stocking needs.
- Ensure all visual standards set by management and the company are maintained.
- Problem-solve customer issues and escalate to management when needed.
- Manage complex customer service situations, particularly for VIP clientele, to ensure retention.
- Stay up-to-date on product assortment to serve as an informed brand ambassador.
- Actively follow instructions from management or superiors.
- Assist with opening and closing duties as needed.
- Comply with professional regulations, internal rules, and the company’s code of conduct.
- Attend and participate in work meetings.
- Ensure punctuality for shifts and proactively communicate obstacles to management.
- Leverage your connection to local and broader communities as a brand ambassador.
Requirements
- 1 year of previous sales or customer service experience.
- Excellent communication and interpersonal skills.
- Ability to multitask in a fast-paced environment while maintaining a strong focus on customer experience.
- Self-motivated and a team player.
Pay
Pay range: $15.26 – $22.89 per hour. Employee pay is determined by factors including geography, experience, qualifications, skills, and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan.
Benefits
- Health care coverage.
- Retirement savings plans.
- Paid time off and vacation.
- Various employee discounts.