Retail Sales Associate

Where craft meets connection—lead the experience at Pendleton, a heritage brand with over 150 years of artistry known for crafting functional and beautiful products made to last for generations. Our retail team connects people to products that enrich lives and create lasting memories.

About the role

We are seeking a professional and dynamic part-time Retail Sales Associate (24 hours per week) for our Park Ave West store in Portland, OR. This role offers a unique opportunity to thrive in a collaborative environment that values connection, warmth, and authenticity.

Responsibilities

• Support the store in achieving sales goals and delivering exceptional customer service.
• Open and close the store independently, ensuring readiness and security during each shift.
• Create and execute daily plans while effectively communicating priorities with the team.
• Encourage positive selling behaviors and maintain a high-energy, customer-first environment.
• Ensure visual merchandising and store housekeeping standards are met.
• Monitor and respond to store communications, including email and internal directives.
• Complete sales transactions with accuracy and efficiency.
• Follow all company policies, operational procedures, and loss prevention guidelines.
• Act quickly to identify problems, recommend solutions, and escalate when necessary.
• Support ongoing training efforts and foster team development.

Requirements

• 2+ years of retail sales/customer service experience, including 1 year in a supervisory or shift-lead role.
• Strong communication skills—able to connect with both customers and team members.
• Self-motivated and proactive, with a passion for helping others.
• Tech-comfortable: experience with POS systems, inventory software, and Microsoft Office.
• Flexible availability, including nights, weekends, and holidays.
• Comfortable with the physical demands of retail (standing/walking, lifting up to 40 lbs., ladder use).
• Reliable transportation to meet scheduling needs.

Benefits

• Flexible work hours.
• Generous employee discount (50% off products).
• Competitive compensation with paid time off, benefits, and 401k company match (for eligible employees).
• Medical, Dental, and Vision benefits for eligible employees.
• Opportunities for professional growth and leadership development.

About Pendleton

Pendleton is a heritage brand with a modern mission—crafting products with integrity, quality, and timeless style. As a team member, you’ll help continue a story that spans generations. We are proud to be an equal opportunity employer, welcoming applicants from all backgrounds and walks of life.