Retail Sales Associate

Internal job title: Zone Specialist

About the role

The Zone Specialist assists customers and helps to maintain the store appearance. The Zone Specialist is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on their assigned store zone.

Responsibilities

• Ensure that all product within the zone is merchandised and recovered per the visual merchandise standards.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain assigned zone in a neat and organized fashion and complete additional responsibilities as assigned.

Qualifications

• High school diploma or equivalent preferred
• Ability to work evenings, weekends, and holidays on a regular basis
• Positive attitude and team player who interacts well with customers and associates

Physical Requirements

• Ability to lift and carry up to 50 pounds
• Ability to push and pull up to 35 pounds
• Ability to stand for extended periods and work in a safe manner

Benefits

• Strong career growth & talent development culture
• 20% Associate discount on all Ollie’s purchases
• Vast array of voluntary benefits

Core Values

• BE A TEAM PLAYER – Associates are expected to be supportive and work together.
• BE CARING – How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED – Live the “good stuff cheap” mindset.
• BE COMMITTED – Operate with grit, passion, tenacity, and action.
• BE GROWING – How do we get better every day?
• BE REAL – Associates should be honest, transparent, genuine, trustworthy, and sincere.