Retail Sales Associate

Note: The job title in this posting (Retail Sales Associate) may differ from Ollie’s internal title (Zone Specialist); the official title upon hire will reflect Ollie’s internal classification.

About the role

The Retail Sales Associate assists customers and helps maintain the store appearance. This role is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on an assigned store zone.

Responsibilities

• Ensure all product within the zone is merchandised and recovered per visual merchandise standards.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain assigned zone in a neat and organized fashion and complete additional responsibilities as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.

Benefits

• Strong career growth and talent development culture.
• 20% associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

Core Values (Ollie‑tude)

• Be a Team Player – Associates are expected to be supportive and work together.
• Be Caring – Treat others with courtesy, dignity, and respect.
• Be Value Obsessed – Live the “good stuff cheap” mindset.
• Be Committed – Operate with grit, passion, tenacity, and action.
• Be Growing – Strive to get better every day.
• Be Real – Be honest, transparent, genuine, trustworthy, and sincere.