Retail Sales Associate

Summary Of Position

The Retail Sales Associate has the opportunity to develop great relationships with our repeat customers in addition to informing the first-time customer of everything we have to offer. The Retail Sales Associate is responsible for enhancing customer experience and sales generation.

Responsibilities

• Providing excellent customer service to all guests
• Assisting guests with buying decisions while driving retail store revenue by making recommendations for complementary products and accessories
• Performing skate sharpening and completing general skate and equipment repairs including changing skate blades and cutting hockey sticks
• Maintaining the appearance of the shop – merchandising new products, cleaning, and performing housekeeping duties throughout the shift
• Monitoring the inventory and assisting with regular inventory counts
• Attending product knowledge sessions and regular staff meetings both in person and online as requested
• Completing guest transactions using POS (Point of Sale) register system
• Other duties as assigned

Qualifications

• Sales Experience Preferred; Sports/Retail Sales Experience Preferred
• Playing experience in Hockey or Figure Skating preferred
• Knowledge of Hockey and/or figure skating equipment preferred
• High School Diploma Preferred
• Strong verbal and written communication skills
• Professional appearance and presentation
• Comfortable working in a fast-paced environment